It is our goal to ensure that all of our customers are completely satisfied.
If for any reason you are not happy with your purchase, please email us for a Return Merchandise Authorization (RMA) and we will give you a refund minus our shipping fee.
Please return items to:
Love Letters Charms
1272 Ferrelo Rd.
Santa Barbara, CA 93103
Please email us to inquire about the status of your order.
I ship via USPS and all items are sent fully insured. Please contact us for rates for shipping to another country.
All orders are shipped within 1 to 3 days of payment confirmation.
If you need expedited shipping, please contact us prior to placing your order for additional costs and deadlines
All orders come packaged in a beautiful organza gift bag.
I do not sell, share or disclose your personal information, unless required by law. All information is kept private.